Cleeo FAQs
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Contact UsHow is cleeo different from using ChatGPT directly?
ChatGPT responds to prompts.
Cleeo is configured around your brand, workflows and commercial objectives.
It operates inside a secure, controlled framework with predefined output structures and embedded tone guidance. Your team does not rely on individual prompting skill.
The result is consistent, on-brand output with governance built in.
Is our data safe?
Yes.
Cleeo operates within a sandboxed, controlled environment. You retain control over access and permissions. Activity is auditable and your data is not used for public model training.
Security is embedded into the system architecture, not layered on afterwards.
How do you ensure outputs stay on-brand?
We configure your Custom GPT around your messaging, positioning and tone frameworks.
Everyone uses the same configured system. Users have flexibility in how they apply it, but the foundation does not change.
Brand integrity becomes systematic rather than dependent on individual prompting.
How does cleeo maintain consistency across teams?
All users operate from the same configured Custom GPT.
Core logic, tone and output structures are shared across the business. Individuals can apply it differently, but the system foundation remains stable.
Drift reduces. Internal correction cycles shorten.
What changes inside the business after launch?
Teams spend less time writing from scratch and less time rewriting.
Idea generation accelerates. Drafting cycles shorten. Approvals focus on refinement rather than correction.
Time shifts to higher-value strategy and execution.
Is cleeo trained on our data?
Yes.
Cleeo is configured using the materials you provide or that we create during implementation. The process is human-led and deliberate. There is no uncontrolled automatic learning.
The system can be refined using outputs you approve as high quality, ensuring improvement remains intentional and governed.
Your knowledge strengthens your configured GPT without being exposed externally or used for public model training.
Who controls access and oversight?
You do.
An admin dashboard allows you to view users, monitor usage and understand how the system is being applied. We continue expanding insight and reporting capabilities.
Permissions are defined during setup, supporting internal accountability and governance.
How is cleeo implemented?
We manage the full build.
You provide the requested brand and workflow materials. We configure the system around them, then deliver structured onboarding and supporting documentation.
The platform is intuitive, so adoption is typically fast and controlled.
What AI technology does cleeo use?
Cleeo operates on our own structured framework designed for governance, consistency and security.
We currently use the latest OpenAI models to power Custom GPTs due to performance and cost efficiency. We can also support a wide range of leading providers if required.
Model choice can be adjusted subject to scope and pricing.
Your configured infrastructure remains stable regardless of the underlying model.
Who owns the prompts and data?
You do.
The knowledgebase, prompt frameworks and integrations created during setup belong to you.
Your intellectual property remains under your control.
Will I lose the setup fee if I cancel?
No.
The knowledgebase and custom prompt framework created during setup are yours. If you cancel, you can take these assets and recreate the custom GPT within another platform.
Your investment remains portable.
Is there a fair use policy?
Yes.
Our benchmark allowance is 2 million tokens per user per month. This comfortably supports typical marketing workflows including drafting, iteration and campaign development.
Usage is transparent and measurable.
Who can access cleeo?
Access can be provided to internal marketing teams and approved external users where appropriate.
Permissions are centrally managed, allowing you to extend usage without losing oversight.
Access scales without compromising governance.
What happens if we stop using cleeo?
Your structured knowledge base and prompt frameworks remain yours. We can provide the materials required to recreate the system elsewhere.
There is no lock-in of your intellectual property.
Can different departments use it differently?
Yes.
All departments operate from the same trained system, but use cases can be configured by role, such as content, strategy or internal documentation.
Flexibility sits on top of a stable core, maintaining consistency as you expand usage.
Still have questions?
Can’t find the answer to your question? Send us an email and we’ll get back to you as soon as possible.